Inductive Automation Blog

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from Inductive Automation

Meet the Support Division: Helping Ignition Users and Having Fun Doing It Aaron Block Wed, 03/16/2022 - 09:07
At Inductive Automation, we understand why having an ace support team is so integral to the success of Ignition users the world over. That’s why our Support Division takes an unconventional, active approach. Support staff is on the front lines, assisting integrators with development roadblocks and helping end users when issues arise. They’re the unsung heroes of IA, so we’ve decided to spotlight the division responsible for that sense of relief you have when you hang up the phone.
New Options and Important Changes Coming to our Support Program Dave Fogle and… Mon, 12/07/2020 - 14:08
At Inductive Automation, we talk constantly about our software. We love to highlight how powerful the software is, and discuss the endless range of functionality it provides. We often discuss new features, future plans, useful tricks, and, very importantly, the success our customers have using it. And yet, there is a completely parallel aspect of our company that doesn’t get highlighted enough yet is equally important when it comes to contributing to customer success: our technical support system!