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How can we help?

Need to speak to us?

Inductive Automation is dedicated to providing our customers with high quality product support.
Read our Support Policy for more information.

Want More Support Options?

Our telephone support is often enhanced by the use of GoToAssist, which lets our representatives see your issue live, reducing incident resolution times to a minimum. We also offer additional technical support options to our BasicCare, TotalCare and PriorityCare customers including expedited phone support. For more information, ask your organization or contact a sales representative at 1-800-266-7798.

Ignition User Manual

Robust documentation for current and previous versions of Ignition
available online.

View Ignition User Manual

Other documentation: Cirrus Link, Sepasoft, Legacy Product

Ignition Activation

Activate your Ignition system, or unactivate a license and move it
to a new server.

Activate / Unactivate

Other Ways to Get Help

Explore Inductive Automation’s expansive resource library. Read, watch, and listen to online training, product videos, articles, podcasts and more.

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