Home / Support / Website Support

Website Help

Frequently Asked Questions

Can't sign in

  1. Verify that you are attempting to sign in with the email address associated with your IA Account, not your forum username. If you haven’t created one yet, you can create your IA account now. You can link your existing forum username during the account creation process.
  2. Make sure that you don’t have caps lock on and that your keyboard is set to the correct language.
  3. If the problem persists, use the password reset tool to change your password.

Did this solve your issue? If not, Contact Us.







By clicking "Submit Issue," you agree to the Terms of Use, and the submission and processing of your data.
Your privacy is very important to us.
We will never sell or rent your information. Privacy Policy.

* Please enter all required fields