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Frequently Asked Questions

Can't sign in

The forum sign-in is now handled by the IA Account system. You can no longer use your forum username to sign in.

  1. If you haven’t created an IA Account yet, you will need to do so first. Create your IA Account. You can link your existing forum username during the account creation process.
  2. Make sure that you don’t have caps lock on and that your keyboard is set to the correct language.
  3. If the problem persists, use the password reset tool to change your password.

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