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Inductive Automation California Resident Privacy Notice

Effective Date: January 1, 2020

Last Amended: June 11, 2020

Introduction

Inductive Automation, LLC, doing business as Inductive Automation (“we,” "us," or “our”) is committed to respecting the privacy rights of its customers, visitors, and other users of our websites (the “Sites”). We use this California Privacy Notice (“California Privacy Notice”) to supplement our Privacy Policy and this California Privacy Notice is parallel in scope to our Privacy Policy. We have adopted this California Privacy Notice in accordance with the notice requirements under the California Consumer Privacy Act of 2018, as amended (“CCPA”), and any terms defined in the CCPA have the same meaning when used in this California Privacy Notice.

Definitions Specific to this Notice

The CCPA includes definitions for terms specific to this California Privacy Notice that do not apply to our privacy policy, including the following terms:

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include publicly available information obtained from government records; deidentified or aggregated consumer information that cannot be reconstructed to identify you; any information covered under the Gramm-Leach-Bliley Act or the California Financial Information Privacy Act; activities covered by the Fair Credit Reporting Act; or protected health information as defined under the Health Insurance Portability and Accountability Act.

“Sale” or “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration.

“Service Provider” means a sole proprietorship, partnership, limited liability company, corporation, association, or other legal entity that is organized or operated for the profit or financial benefit of its shareholders or other owners, that processes information on behalf of a business and to which the business discloses a consumer’s Personal Information for a business purpose pursuant to a written contract.

“Third Party” means a person or entity who is not a business that collects Personal Information from consumers, as defined in the CCPA, and to whom the business discloses a consumer’s Personal Information for a business purpose pursuant to a written contract.

The Personal Information We Collect and Disclose

The chart below shows the categories of Personal Information we may collect; examples of the type of Personal Information in each category; all types of sources from which each category of Personal Information is collected; the business purposes for which that category of Personal Information is collected; and all types of third parties with whom that category of Personal Information is shared. If we share your Personal Information with a Service Provider, we contractually limit the use of your Personal Information to a specific business purpose. This information covers the past 12 months.


Category of Personal Information Collected
Unique Identifiers

Examples: Name, signature, postal address, telephone email, account name, online identifier, IP address

Category of Sources of Collection
  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Strategic Partners
Business Purposes for Collection and Use
  • Fulfill orders of products and services
  • Provide information, products and services
  • Customize your experience
  • Relationship management purposes
  • Provide customer support and assess satisfaction
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Site analytics
  • Manage digital accounts
  • Ensure the security of our products and services
Types of Service Providers with Whom Personal Information is Shared
  • Hosting service providers
  • Strategic partners
  • Analysis services
  • Insurers or professional advisers
Category of Personal Information Collected
Characteristics of Protected Classifications under California and Federal Law

Examples: Age (over 40, sex (including gender), military or veteran status

Category of Sources of Collection
  • Directly from you
  • Strategic Partners
  • Public records
Business Purposes for Collection and Use
  • Relationship management purposes
  • Provide services
Types of Service Providers with Whom Personal Information is Shared
  • Strategic partners
Category of Personal Information Collected
Financial Information

Examples: Credit card number, debit card number, bank account number or any other financial information

Category of Sources of Collection
  • Directly from you
  • Strategic Partners
Business Purposes for Collection and Use
  • Fulfill orders of products and services
  • Track purchase history
  • Process claims
  • Prevent fraud
  • Comply with legal requirements
Types of Service Providers with Whom Personal Information is Shared
  • Strategic partners
  • Professional advisers
Category of Personal Information Collected
Commercial Information

Examples: Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Category of Sources of Collection
  • Directly from you
  • Strategic Partners
Business Purposes for Collection and Use
  • Complete transactions
  • Customer communication related to goods and services
  • Dispute resolution
  • Process claims
  • Marketing communications
  • Operate our systems
Types of Service Providers with Whom Personal Information is Shared
  • Strategic partners
  • Professional advisers
Category of Personal Information Collected
Internet or Other Electronic Network Activity Information

Examples: Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

Category of Sources of Collection
  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Hosting service providers
Business Purposes for Collection and Use
  • Fulfill orders of products and services
  • Provide information, products and services
  • Provide customer support and assess satisfaction
  • Customize your experience
  • Relationship management purposes
  • Site analytics
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Ensure the security of our products and services
Types of Service Providers with Whom Personal Information is Shared
  • Hosting service providers
  • Strategic partners
  • Analysis services
Category of Personal Information Collected
Geolocation Data

Examples: IP address

Category of Sources of Collection
  • Directly from you
  • Indirectly from you (e.g., from observing you actions on our Site or from your devices)
Business Purposes for Collection and Use
  • Provide services
  • Customize your experience
  • Provide customer support
  • Offer relevant services
Types of Service Providers with Whom Personal Information is Shared
  • Strategic partners
  • Hosting service providers
  • Analysis services
Category of Personal Information Collected
Category of Sources of Collection
Business Purposes for Collection and Use
Types of Service Providers with Whom Personal Information is Shared
Unique Identifiers

Examples: Name, signature, postal address, telephone email, account name, online identifier, IP address

  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Strategic Partners
  • Fulfill orders of products and services
  • Provide information, products and services
  • Customize your experience
  • Relationship management purposes
  • Provide customer support and assess satisfaction
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Site analytics
  • Manage digital accounts
  • Ensure the security of our products and services
  • Hosting service providers
  • Strategic partners
  • Analysis services
  • Insurers or professional advisers
Characteristics of Protected Classifications under California and Federal Law

Examples: Age (over 40, sex (including gender), military or veteran status

  • Directly from you
  • Strategic Partners
  • Public records
  • Relationship management purposes
  • Provide services
  • Strategic partners
Financial Information

Examples: Credit card number, debit card number, bank account number or any other financial information

  • Directly from you
  • Strategic Partners
  • Fulfill orders of products and services
  • Track purchase history
  • Process claims
  • Prevent fraud
  • Comply with legal requirements
  • Strategic partners
  • Professional advisers
Commercial Information

Examples: Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

  • Directly from you
  • Strategic Partners
  • Complete transactions
  • Customer communication related to goods and services
  • Dispute resolution
  • Process claims
  • Marketing communications
  • Operate our systems
  • Strategic partners
  • Professional advisers
Internet or Other Electronic Network Activity Information

Examples: Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Hosting service providers
  • Fulfill orders of products and services
  • Provide information, products and services
  • Provide customer support and assess satisfaction
  • Customize your experience
  • Relationship management purposes
  • Site analytics
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Ensure the security of our products and services
  • Hosting service providers
  • Strategic partners
  • Analysis services
Geolocation Data

Examples: IP address

  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Provide services
  • Customize your experience
  • Provide customer support
  • Offer relevant services
  • Strategic partners
  • Hosting service providers
  • Analysis services

We will not collect a category of Personal Information not listed above, or use any Personal Information collected in any of the above categories for a business purpose not listed above, without first providing you with notice.

Personal Information of Minors

We are proud of our online information and we strive to ensure we do not offend people of any age. However, our web pages are not intended for children or minors under the age of 16 years. Accordingly, we do not store information from minors under the age of 16 years. If you believe that a child has submitted Personal Information to us, please contact us at data@inductiveautomation.com and we will delete the information.

Information Collection

You have the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month period. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.

If you would like to request (1) the specific pieces and categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom we have shared that Personal Information; and/or (4) the business purposes for collecting, using and sharing that Personal Information, email us at data@inductiveautomation.com and describe your request or call us at 1-800-266-7798.

Non-Discrimination

We do not offer financial incentives to collect Personal Information and we will not discriminate against you if you exercise any of the rights provided by the CCPA set forth in this California Privacy Notice. Please note that a legitimate denial of a request for information or deletion is not discriminatory, nor is charging a fee for excessive or repetitive consumer requests as permitted by the CCPA.

Deletion of Your Personal Information

You have the right to request that we delete certain Personal Information that we have collected. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.

If you would like to request that we delete your Personal Information pursuant to the requirements of the CCPA, please email us at data@inductiveautomation.com and describe your request or call us at 1-800-266-7798.

Verification Process

In order to protect your information, we will confirm a requestor’s identity before responding to any request. If we are unable to identify you based on the information you provide with your request as compared with our records based on your previous interaction with us, we will let you know and may ask additional questions. Otherwise, we will acknowledge your request and contact you later with our full response.

We will only send CCPA verification questions from data@inductiveautomation.com. Before sending a verification response, please double-check the email address. If you receive an email that appears to be from us but is not from our CCPA verification email address listed above, do not respond.

Any information we gather through this process will only be used for consumer verification, security procedures, or fraud-prevention. We will delete any verification information as soon as practical after processing your request.

Authorized Agents

You may designate an authorized agent to exercise your rights under the CCPA on your behalf.

Pursuant to the CCPA:

  • Only a business entity or natural person registered with the California Secretary of State may act as an authorized agent.
  • You must provide the authorized agent written permission to exercise your rights under the CCPA on your behalf.
  • We may deny a request from an authorized agent on your behalf if the authorized agent does not submit proof that he, she, or it has been authorized by you to act on your behalf if we request such proof, as permitted by the CCPA.
  • Even if you use an authorized agent to exercise your rights under the CCPA on your behalf, pursuant to the CCPA we may still require that you verify your own identity directly to us. This provision does not apply if you have provided with a power of attorney under California Probate Code sections 4000 to 4465.

Additional Information

If you would like additional information regarding our California Privacy Notice, please contact us at data@inductiveautomation.com or call us at 1-800-266-7798.

Shine the Light Request

California Civil Code Section § 1798.83 permits users of the Sites that are California residents to request once per calendar year certain information regarding our disclosure of personal information to other parties. If applicable, such information would include the names and addresses of all other parties that received Personal Information during the prior calendar year as well as a list of the categories of such personal information. To make such a request, please send an email to data@inductiveautomation.com with the subject “Shine the Light Request.” Your request must also include your name, physical mailing address and email address. We will respond to you within 30 days of receiving such a request.

Please note, we only share Personal Information with other parties for limited business purposes related to the services we offer and the use of your Personal Information by other parties is contractually limited to the business purpose. Further, we will not share your Personal Information with other parties for their direct marketing purposes without your prior consent. If you have granted us permission, then, the other parties’ use of your Personal Information will be subject to their privacy policies. You should contact those entities directly regarding any communications you may receive from them, including, if you later decide that you no longer want the other parties using your Personal Information for their direct marketing purposes.

Changes to Our California Privacy Notice

We reserve the right to amend this California Privacy Notice at our discretion and at any time. When we make changes to this California Privacy Notice, we will post an updated notice on our website with a corresponding effective or amended date.