Inductive Automation California Resident Privacy Notice

Last Updated: January 1, 2023

Introduction

This Inductive Automation California Resident Privacy Notice (“California Privacy Notice”) describes the practices of Inductive Automation, LLC (“Inductive Automation,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information and provides instructions for submitting data subject requests. When you submit information to or through our Website, you acknowledge that you understand and agree to the terms of this California Privacy Notice and the Terms of Use. We advise you to read this policy before submitting any information to us.

This California Privacy Notice is parallel in scope to our Privacy Policy. We have adopted this California Privacy Notice in accordance with the California Consumer Privacy Act of 2018 and as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”) and related regulations.

If you are unable to review or access this California Privacy Notice due to a disability, you may contact Inductive Automation at legal@inductiveautomation.com or 1-800-266-7798 to access this California Privacy Notice in an alternative format.

Definitions Specific to this Notice

  • Consumer” means a natural person who resides in the United States and to whom we offer information, goods, or services. For purposes of this California Privacy Notice, this term includes natural persons who engage with us as part of business-to-business transactions.
  • Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information also includes “Sensitive Personal Information,” as defined below.
  • Sensitive Personal Information” means Personal Information that reveals an individual’s: 1) Social security, driver’s license, state identification card, or passport number; 2) Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to the individual’s account; 3) Precise geolocation; 4) Racial or ethnic origin; 5) Religious beliefs; 6) Union membership; 7) Contents of email or text messages, unless we are the intended recipient; 8) Genetic data; 9) Biometric information used to uniquely identify the individual, and 10) Health, sex life, or sexual orientation.
  • Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.
  • Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for behavioral advertising purposes, whether or not for money or other valuable consideration.
  • Third Party” means a person or organization which is not a consumer, applicant, employee, former employee, Vendor, or an entity owned or controlled by us and as defined by the CCPA.
  • Vendor” means a “service provider,” or “contractor,” which collects, stores, or otherwise handles data for us, as those terms are defined in the CCPA.

These definitions apply, whether terms are capitalized or not. Other terms used in this California Privacy Notice may be defined under the CCPA, and they shall have the meanings described therein.

The Personal Information We Collect and Disclose

The chart below shows the categories of Personal Information we may collect; examples of Personal Information in each category; types of sources from which each category of Personal Information is collected; the business purposes for which each category of Personal Information is collected; and the types of Vendors or Third Parties with whom that category of Personal Information is shared. As this chart shows, we may disclose certain Personal Information to Vendors for business purposes.

Category of Personal Information Collected
Unique Identifiers

Examples: Real name, signature, alias, address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, passport number

Category of Sources of Collection
  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Strategic Partners
Business Purposes for Collection and Use
  • Fulfill orders of products and services
  • Provide information, products and services
  • Customize your experience
  • Relationship management purposes
  • Provide customer support and assess satisfaction
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Site analytics
  • Manage digital accounts
  • Ensure the security of our products and services
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Web site hosters
  • Event planners
  • Credit check firms
Shared or Sold:
  • None
Category of Personal Information Collected
Contact and Financial Information

Examples: Name, address, telephone, email, credit card number, debit card number, or any other financial information

Category of Sources of Collection
  • Directly from you
  • Strategic Partners
  • Claims management providers
Business Purposes for Collection and Use
  • Fulfill orders of products and services
  • Track purchase history
  • Process claims
  • Prevent fraud
  • Comply with legal requirements
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Payment processors
  • Mailing houses
  • Lenders
Shared or Sold:
  • None
Category of Personal Information Collected
Characteristics of Protected Classifications under California and Federal Law

Examples: Age (over 40, sex (including gender), military or veteran status

Category of Sources of Collection
  • Directly from you
  • Strategic Partners
  • Public records
Business Purposes for Collection and Use
  • Relationship management purposes
  • Provide services
  • Comply with legal requirements
  • Ensure eligibility for services (e.g. over 18)
  • Accommodate special needs (e.g. disability)
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Service coordinators
  • Contractors
  • Marketing consultants
Shared or Sold:
  • None
Category of Personal Information Collected
Commercial Information

Examples: Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Category of Sources of Collection
  • Directly from you
  • Strategic Partners
  • Social media interaction with you
  • Marketing agencies
Business Purposes for Collection and Use
  • Complete transactions
  • Customer communication related to goods and services
  • Dispute resolution
  • Process claims
  • Marketing communications
  • Operate our systems
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Web hosters
  • Payment processors
  • Marketing consultants
  • Contractors
Shared or Sold:
  • None
Category of Personal Information Collected
Internet or Other Electronic Network Activity Information

Examples: Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

Category of Sources of Collection
  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Hosting service providers
  • Marketing agencies
Business Purposes for Collection and Use
  • Fulfill orders of products and services
  • Provide information, products and services
  • Provide customer support and assess satisfaction
  • Customize your experience
  • Relationship management purposes
  • Site analytics
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Ensure the security of our products and services
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Web hosters
  • Payment processors
  • Contractors
Shared or Sold:
  • Marketing providers
  • Analytics providers
  • Social media platforms
Category of Personal Information Collected
Geolocation Data

Example: IP address

Category of Sources of Collection
  • Directly from you
  • Indirectly from you (e.g., from observing you actions on our Site or from your devices)
Business Purposes for Collection and Use
  • Provide services
  • Customize your experience
  • Provide customer support
  • Offer relevant services
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Service providers
Shared or Sold:
  • Marketing providers
  • Analytics providers
  • Social media platforms
Category of Personal Information Collected
Audio, Electronic, Visual, Thermal, Olfactory, Or Similar Information

Example: video or call recordings

Category of Sources of Collection
  • Direct communication with you
Business Purposes for Collection and Use
  • Provide you with goods and services
  • Customer service communications
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Service providers
Shared or Sold:
  • None
Category of Personal Information Collected
Professional or Employment-Related Information

Example: Work history, prior employer

Category of Sources of Collection
  • Directly from you via our website
  • Direct communication with you
Business Purposes for Collection and Use
  • Provide you with goods and services
  • Customer service communications
  • Improve promotions
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Marketing consultants
  • Service providers
  • Contractors
Shared or Sold:
  • None
Category of Personal Information Collected
Inferences Drawn from Other Categories to Create a Profile

Example: Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

Category of Sources of Collection
  • Directly from you via our website
  • Direct communication with you
  • Social media interaction with you
  • Marketing agencies
Business Purposes for Collection and Use
  • Provide you with goods and services
  • Customer service communications
  • Improve promotions
Types of Service Providers with Whom Personal Information is Shared
Disclosed:
  • Marketing consultants
  • Service providers
Shared or Sold:
  • None
Category of Sensitive Personal Information
Account log-in, financial account, debit card number, plus an access code (through our third party payment processor(s))
Sources From Which This Sensitive Personal Information is Collected
  • Directly from you via our website
  • Direct communication with you
Business Purposes for Collection
  • Complete transactions
  • Offer services and discounts
  • Prevent fraud
Types of Vendors or Third Parties with Whom This Sensitive Personal Information is Shared, Sold or Disclosed
Disclosed:
  • Web hoster
  • Payment processor
  • Service providers
Shared or Sold:
  • None
Category of Personal Information Collected
Category of Sources of Collection
Business Purposes for Collection
Types of Service Providers with Whom Personal Information is Shared
Unique Identifiers

Examples: Real name, signature, alias, address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, passport number

  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Strategic Partners
  • Fulfill orders of products and services
  • Provide information, products and services
  • Customize your experience
  • Relationship management purposes
  • Provide customer support and assess satisfaction
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Site analytics
  • Manage digital accounts
  • Ensure the security of our products and services
Disclosed:
  • Web site hosters
  • Event planners
  • Credit check firms
Shared or Sold:
  • None
Contact and Financial Information

Examples: Name, address, telephone, email, credit card number, debit card number, or any other financial information

  • Directly from you
  • Strategic Partners
  • Claims management providers
  • Fulfill orders of products and services
  • Track purchase history
  • Process claims
  • Prevent fraud
  • Comply with legal requirements
Disclosed:
  • Payment processors
  • Mailing houses
  • Lenders
Shared of Sold:
  • None
Characteristics of Protected Classifications under California and Federal Law

Examples: Age (over 40, sex (including gender), military or veteran status

  • Directly from you
  • Strategic Partners
  • Public records
  • Relationship management purposes
  • Provide services
  • Comply with legal requirements
  • Ensure eligibility for services (e.g. over 18)
  • Accommodate special needs (e.g. disability)
Disclosed:
  • Service coordinators
  • Contractors
  • Marketing consultants
Shared or Sold:
  • None
Commercial Information

Examples: Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

  • Directly from you
  • Strategic Partners
  • Social media interaction with you
  • Marketing agencies
  • Complete transactions
  • Customer communication related to goods and services
  • Dispute resolution
  • Process claims
  • Marketing communications
  • Operate our systems
Disclosed:
  • Web hosters
  • Payment processors
  • Marketing consultants
  • Contractors
Shared or Sold:
  • None
Internet or Other Electronic Network Activity Information

Examples: Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Hosting service providers
  • Marketing agencies
  • Fulfill orders of products and services
  • Provide information, products and services
  • Provide customer support and assess satisfaction
  • Customize your experience
  • Relationship management purposes
  • Site analytics
  • Improve our products and services
  • Improve our marketing and customer communications
  • Comply with legal requirements
  • Ensure the security of our products and services
Disclosed:
  • Web hosters
  • Payment processors
  • Contractors
Shared or Sold:
  • Marketing providers
  • Analytics providers
  • Social media platforms
Geolocation Data

Examples: IP address

  • Directly from you
  • Indirectly from you (e.g., from observing your actions on our Site or from your devices)
  • Provide services
  • Customize your experience
  • Provide customer support
  • Offer relevant services
Disclosed:
  • Service providers
Shared or Sold:
  • Marketing providers
  • Analytics providers
  • Social media platforms
Audio, Electronic, Visual, Thermal, Olfactory, Or Similar Information

Example: video or call recordings

  • Direct communication with you
  • Provide you with goods and services
  • Customer service communications
Disclosed:
  • Service providers
Shared or Sold:
  • None
Professional or Employment-Related Information

Example: Work history, prior employer

  • Directly from you via our website
  • Direct communication with you
  • Provide you with goods and services
  • Customer service communications
  • Improve promotions
Disclosed:
  • Marketing consultants
  • Service providers
  • Contractors
Shared or Sold:
  • None
Inferences Drawn from Other Categories to Create a Profile

Example: Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

  • Directly from you via our website
  • Direct communication with you
  • Social media interactions with you
  • Marketing agencies
  • Provide you with goods and services
  • Customer service communications
  • Improve promotions
Disclosed:
  • Marketing consultants
  • Service providers
Shared or Sold:
  • None
Category of Sensitive Personal Information
Sources From Which This Sensitive Personal Information is Collected
Business Purposes for Collection
Types of Vendors or Third Parties with Whom This Sensitive Personal Information is Shared, Sold or Disclosed
Account log-in, financial account, debit card number, plus an access code (through our third party payment processor(s))
  • Directly from you via our website
  • Direct communication with you
  • Complete transactions
  • Offer services and discounts
  • Prevent fraud
Disclosed:
  • Web hoster
  • Payment processor
  • Service providers
Shared or Sold:
  • None

Retention of Data

We intend to retain each category of personal information described above only for as long as necessary to fulfill the purpose for which it was collected, or a related and compatible purpose consistent with the average consumer’s expectation, and to comply with applicable laws and regulations. We consider the following criteria when determining how long to retain personal information: why we collected the personal information; the nature of the personal information; the sensitivity of the personal information; our legal obligations related to the personal information, and risks associated with retaining the personal information.

Your Rights to Your Personal Information

California consumers have certain rights with respect to the collection and use of their personal information. As required by the CCPA, we provide detailed information below regarding the data subject rights available to California consumers.


You have the right to submit requests related to the personal information we have collected about you. You may make such a request twice in a 12-month span. Please note, there are circumstances when we may not be able to comply with your request. For example, we may not be able to verify your request or we may find that providing a full response conflicts with other legal obligations or regulatory requirements. We will notify you if this is the case.

Right to Receive Information on Privacy Practices.

You have the right to receive the following information at or before the point of collection:

  • The categories of personal information to be collected;
  • The purposes for which the categories of personal information are collected or used;
  • Whether or not that personal information is sold or shared with Third Parties or disclosed to Vendors;
  • If the business collects Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is sold or shared; and
  • The length of time the business intends to retain each category of personal information, or if that is not possible, the criteria used to determine that period.

We have provided such information in this California Privacy Notice, and you may request further information about our privacy practices by using the contact information provided below.

Right to Know and Right to Access

You have the right to request certain information we have collected about you. You have the right to request:

  • Specific pieces and categories of personal information we collected about you;
  • The categories of sources from which personal information was collected;
  • The purposes for which personal information was collected, shared, sold, or processed;
  • The categories of personal information we shared, sold or disclosed; and
  • The categories of Vendors or Third Parties with whom we shared, sold or disclosed personal information.

Right to Delete.

You have the right to request that we delete certain personal information that we have collected.

Right to Correct.

You have a right to request that we correct any inaccurate personal information we may retain about you.

Right to Opt-Out of the Sale and Sharing of Your Personal Information

You have the right to opt-out of the sale and sharing of your personal information with Third Parties, and the right to opt out of the processing of personal information for targeted advertising purposes, as defined in the CCPA.

We sell and share personal information, or process personal information for targeted advertising purposes. In the past 12 months, we have sold or shared the categories of consumer personal information as listed in this California Privacy Notice. As a consumer, you have the right to opt-out of the sale and/or sharing of your personal information and of the processing of personal information for the purpose of targeted advertising. To submit an opt-out request, please follow the “Instructions to Exercise Your Rights,” below. We do not knowingly sell or share personal information of consumers under 16 years of age.

If you opt-out of the sale of your personal information, we will wait at least 12 months before asking you if we may sell or share your personal information.

You have the right to opt-in to the sale of your personal information after you have opted out. If you would like to opt-in to the sale or sharing of your personal information, please contact us at data@inductiveautomation.com or 1-800-266-7798. Opting-in is a two-step process in which you will first clearly request to opt-in, and then separately confirm that choice.

Right to Limit the Use of Your Sensitive Personal Information.

You have the right to instruct us to limit the use and disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods reasonably expected by average consumers, or for specific business purposes defined by applicable law.

We do not use Sensitive Personal Information for purposes beyond those authorized by the CCPA.

Right to Non-discrimination.

You have a right to exercise the above rights, and we will not discriminate against you for exercising these rights. Please note that a legitimate denial of a request to access, delete, or opt-out is not discriminatory, nor is charging a fee for excessive or repetitive requests.

Instructions to Exercise Your Rights.

If you would like to make any of the data requests listed above, please submit a request by emailing us at data@inductiveautomation.com or call us at 1-800-266-7798. If you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request, and the level of verification will depend on the request being submitted.

You may designate an authorized agent to exercise your rights under the CCPA on your behalf. Such individual must have power of attorney, or be an authorized agent registered with the relevant Secretary of State.

Verification Process

When you submit a request to exercise your data subject rights, we may ask you to provide information that will enable us to verify your identity.

If you designate an authorized agent to exercise your rights on your behalf, we may require that you or the authorized agent do the following:

  • Verify your identity with us directly
  • Provide proof of your signed written permission for the authorized agent to submit a request on your behalf.

We may deny a request from an agent purportedly acting on your behalf if we request, and the agent does not submit, proof that he, she, or it has been authorized by you to act on your behalf.

Personal Information of Minors

Our online content is not intended for children or minors under the age of sixteen years. Accordingly, we do not knowingly store information from minors under the age of 16 years, except as required by applicable law. If you believe that a child has submitted personal information to us, please contact us at data@inductiveautomation.com or 1-800-266-7798 and we will delete the information.

Additional California Privacy Rights

Shine the Light Request

California Civil Code Section § 1798.83 permits users of our website who are California residents to request information about our disclosure of personal information to other parties for their direct marketing purposes. To make such a request, please send an email to data@inductiveautomation.com with the subject “Shine the Light Request.”

Changes to Our California Privacy Notice

Inductive Automotive reserves the right to amend this California Privacy Notice at our discretion and at any time. When we make changes to this California Privacy Notice, we will post an updated policy on our website with the effective date.

Additional Information

If you would like additional information regarding our California Privacy Notice, please contact us at data@inductiveautomation.com, 1-800-266-7798, or
Inductive Automation
90 Blue Ravine
Folsom CA, 95360

Return to the start of our California Privacy Notice (CCPA).