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Integrator Program Details

Integrator Program Details

The following describes the revised Inductive Automation Integrator Program effective as of September 18, 2017. The goal of the new Integrator Program is to provide a clear path to success for new integrators. To achieve this goal, the Integrator Program has been restructured to incentivize training in order to help guide new system integrators into the expertise needed for their first sale. Inductive Automation reserves the right to alter this policy at any time.

Program Philosophy

The Inductive Automation Integrator Program has been at the core of our business strategy since our inception in 2003. We understand that our success is largely dependent upon the success of our integrators. To that end, our Integrator Program is designed to make each of our integrators as successful as possible. Here are some of the benefits that an Inductive Automation system integrator enjoys:

Free support
We don't charge our integrators for technical support. There are no annual or per-incident support fees. Why should you pay for support when you are promoting and selling our software? You support your customers, we support you.

Integrator Roundtables. The sales process is a collaborative effort. We host Integrator Roundtables on a regular basis to encourage knowledge expansion and best practices.

No up-front costs. Implementing a system using Inductive Automation's software doesn't cost anything up front. All of our software runs fully featured in the two-hour trial mode. The free Designer never times out, allowing you to develop an entire project without spending a cent.

No obligations. We do not require you to offer our software first or exclusively. You are the integrator, we encourage you to make the best software recommendations for your customer's project.

Website listings. As an Inductive Automation Integrator, you are eligible to be listed on our website. Acquiring more certifications and developing within the Integrator Program strengthens your website presence.

Program Details

Joining our Integrator Program is free for any qualified systems integrator. As system integrators progress through higher levels of certification, program benefits increase. In order to advance through the program, each integrator must demonstrate competency and enthusiasm for the software. The intent of these levels is to encourage integrators to seek out the training and experience required to become experts in our software.

Level One - Registered Integrator

This level includes integrators who have been signed up for our integrator program but have not yet attained any certification. They are approved to sell our software, and will receive a discount on all software purchases.

Level Two - Certified Integrator

To qualify as a Level Two integrator, there must be at least one engineer on staff who has passed the Inductive Automation Core Certification test for the current version of Ignition. Level Two integrators qualify for the full integrator discount.

Certification Process

Our Ignition Core Certification test is administered online for a $1,000 fee. You must first earn the Ignition credential through the Inductive University website before requesting the Core Certification test. The basic training required to pass the test, such as Inductive University, other online training videos, and user manual, are provided free for integrators. Periodically, we also offer live, in-person training courses.

We highly recommend attending our 5-Day Ignition Core training class before taking the test. Our Ignition Core Certification test is offered for free to those who have attended a 5-Day Core training class taught by Inductive Automation on the most current version of Ignition. In addition, Core class attendees will receive credit for Inductive University challenges that are covered during class. To remain in Level Two, system integrators must have at least one engineer certified in the current version of Ignition. As new versions of Ignition are released, an upgraded Core Certification test will be provided.

Level Three - Gold Level Certified Integrator

To qualify as a Level Three integrator, there must be at least one engineer on staff who has passed the Inductive Automation Gold Level Certification test for the current version of Ignition. Level Three integrators qualify for the full integrator discount.

Premier Integrator Program

This is an integrator who have one or more engineers on their team who are certified in the current version of Ignition. They have become experienced by implementing the software in successful projects. They are likely to be active on the Forum and are actively selling our software.

Premier Integrators will be eligible to participate in co-marketing efforts with Inductive Automation. They, of course, continue to receive the full integrator discount. Premier Integrators also qualify for sales engineering support, including: lunch-and-learn opportunities, unique one-on-one program consultation, technical demos, and pilot projects.

To retain the Premier Integrator status, integrators must have at least one engineer certified in the current version of Ignition and maintain a high level of involvement. Additional certification tests for Premier Integrators are offered for free.

Enterprise Integrator Program

Global enterprises with multiple facilities spanning the globe often require 1) a direct relationship with software vendors and 2) software integrators capable of executing large projects at many facilities simultaneously. Experience has shown that the inability to deliver on either of the above is detrimental to servicing our Enterprise customers. The Enterprise Integrator program has been established to remedy this situation. Qualified Enterprise Integrators make their margins on services, not on reselling software or any other means of compensation derived from the software sale.

The Enterprise Integrator program is intended not to conflict with our other integrator or OEM programs. The program is intended only to fill a role which cannot be filled by our regional system integrators.

Enterprise Integrators are defined as very large integrators (250+ engineers) with a global presence and a reputation for executing large corporate initiatives across multiple sites simultaneously. Such integration firms tend to have long-term relationships with their clients.

The requirements to qualify as an Enterprise Integrator are as follows:

  1. Must be a global software integration company capable of executing simultaneous large scale projects anywhere across the globe, in multiple languages.
  2. Employ 250+ engineers, a large number of which are certified at the latest version of Ignition. Must continuously strive to increase the number of certified engineers and have up-to-date Advanced Ignition certifications.
  3. Exceptional buy-in and commitment to Inductive Automation and the Ignition Platform from the top of the organization down through the ranks.
  4. Annual revenue from software integration activities in excess of $50MM.
  5. Must agree to direct software sales and support relationship between Inductive Automation and Enterprise end users with no commissions paid or resale discounts given to the Enterprise Integrator.

The scope of activity for Enterprise Integrators is as follows:

  1. Customers with many facilities typically located across many countries.
  2. Customers that specifically state they require a direct relationship with Inductive Automation for sales and support.
  3. Customers that specifically state they require high bandwidth integration support that can not be delivered by regional system integrators.

The benefits for Enterprise Integrators are as follows:

  1. Enterprise Integrators will be listed at the top of any search result for any location when a “Global Integrator” is specified by the user in the search filter.
  2. Free sales engineering support, including: lunch-and-learn opportunities, unique one-on-one program consultation, technical demos, and pilot projects.
  3. Free technical support (within our normal business hours).
  4. Eligible to participate in co-marketing efforts with Inductive Automation.
  5. No cost certification for staff engineers.

The Enterprise Integrator program is a pilot program, and as such, is subject to refinements or changes so as to deliver the best results to all involved.

Certification Process

Our Ignition Gold Level Certification test is administered online for a fee of $1,000. The Ignition Core Certification test is a prerequisite. We highly recommend attending our 3-Day Ignition Advanced training class before taking the Gold Level test.

To remain in Level Three, integrators must have at least one engineer certified in the current version of Ignition. As new versions are released, an upgraded Gold Level Certification test will be provided.

Already an Integrator? Information for existing integrators:

As new versions of Ignition are released, new Inductive University videos and challenges, as well as Core and Gold certification tests will be created. There will also be “Update” test versions featuring just the new material to quickly get up to speed. For Integrators who are already certified, there will be a grace period to take the new certification tests to become certified in the current version of Ignition and maintain their certified status.

You can sign up for our unparalleled integrator program by clicking here.