It’s a strange problem when an IT department can put too many features on the system. Usually, it’s the other way around. More often than not, it is the IT department that is overwhelmed with requests.
“We find that we can overload our users with new features,” said David Lewis, business analyst for Sierra Nevada Brewery Co. “It’s so easy to build stuff. We’re way ahead of the user-curve. We have found that we have to wait for them to digest what we’ve built, and then wait for them to start asking for more.”
Lewis explains that before implementing Inductive Automation software, they had a lot of requests – and those requests took a long time to develop. Accessing production system data was the biggest IT development hurdle. There just wasn’t an easy way to get the data. After implementing the new software, they were able to easily obtain data from anywhere in the plant.