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Choose Your Support

Get the best support in the industry.


Support Options

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    Total Care

    Get peace of mind for the entire year with free software upgrades, unlimited phone access to our technical support reps, and Total Care member discounts. Includes unlimited phone support and discounts on training and design consultation.

    Support contract price is based on the retail price of software at time of purchase. Discounts are available for multi-year contracts. Call for details.

    + 24% Annually
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    Basic Care

    Best for customers who want access to technical support reps via email, but don’t require that issues be expedited via phone support. Includes email support and free upgrades to any modules purchased.

    Support contract price is based on the retail price of software at time of purchase. Discounts are available for multi-year contracts. Call for details.

    + 16% Annually
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    Decline Support

    Your purchase of Ignition comes with 90 days of complimentary email and phone technical support. After 90 days, free support is limited to email only. You can add paid support to your install at any time.

    Support contract price is based on the retail price of software at time of purchase. Discounts are available for multi-year contracts. Call for details.

    $0