PriorityCare is our new premium support offering, providing unlimited expedited phone support during business hours, email, and web support at our highest priority level. Support tickets from PriorityCare customers go to the front of the line for rapid resolution. In addition to priority treatment, you also get Upgrade Protection, which includes unlimited free upgrades to purchased Ignition modules throughout the life of your contract.
Presale Details: PriorityCare contracts do
not start until January 1, 2021. If you buy PriorityCare before then, you will receive
TotalCare totally free of charge from the date of your purchase until the start of your
PriorityCare contract on January 1, 2021, at which point your full-year PriorityCare
contract starts and runs through the end of the year.