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17. Selling MES
Lauren and Shay meet with the MES Product Manager from Sepasoft, Keith Adair, to discuss using MES to improve customers’ operations, increase production efficiency, and the best way to communicate all of the advantages of using MES to customers. Keith shares details on the modules that Sepasoft provides and how they work with Ignition. Keith also talks about using the modules enterprise-wide and Sepasoft’s Business Connector Suite. Learn about a flexible, all-in-one solution by combining Ignition and Sepasoft Modules, and best practices for presenting those MES solutions.
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Lauren and Shay sit down with the Co-Inventor of MQTT, and CTO of Cirrus Link Solutions, Arlen Nipper to discuss selling MQTT. Arlen talks about how the addition of MQTT modules creates a more efficient SCADA system and how that solves current system issues and creates an infrastructure ready for digital transformation. Arlen discusses the partnership between Inductive Automation and Cirrus Link Solutions, the MQTT modules, the key selling points, the Sparkplug specification, and the guiding principles of utilizing Ignition and MQTT. And we get to see Arlen do a demo!
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Lauren and Shay are talking with Training Content Manager Paul Scott about how to identify the correct modules for specific customer needs and leveraging those modules for successful projects. Paul covers the correct time during a sales process to bring up these modules to educate a customer, not overwhelm them. Paul covers the level of knowledge you should have on the modules, what to understand about the customer’s project, and ultimately determining the best module by breaking up the solutions into categories: device connectivity, data logging, visualization, reporting, alarming, and enterprise solutions. Paul gives some examples of what modules might be the best solutions under certain circumstances.
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Lauren and Shay welcome back Sales Engineering Manager Kent Melville to show us the power of launching the Ignition Designer, creating a new project, and showcasing the functionality of a unified design environment live to a customer during a sales presentation. Kent highlights templates, configuring a Perspective screen, the ease and speed of adding and editing tags, adding components, modifying screens, charting, alarming, the mobile-responsiveness, and provides tips for giving a flawless presentation.
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Lauren and Shay welcome Sales Engineering Manager Kent Melville to show us the power of installing Ignition live to a customer during a sales presentation. Kent shares why doing a live install is so valuable, who we do them for, when it’s appropriate, and how long it should typically take. Kent demos database and device connections in the Ignition Gateway while providing best practices for overcoming problems during the install, important points to bring up during the demo, and launching the Ignition Designer.