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No matter which industry they’re in, industrial organizations should strive to make their processes as free from waste and inconsistency as possible. What program is best at helping them get there? Many manufacturers have found that a program known as Lean Six Sigma is the most effective methodology for continuously improving their processes. However, even when a company has decided to implement Lean Six Sigma, other questions can remain: What is the first step we should take? Who in the organization should be involved? How do we measure our progress? And, should software play a role?